Our purpose is to remove the jargon from running your business and enable you to be more confident.
The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the underpinning of our company culture.
We appreciate and celebrate great people. Celebrating the little wins and coping through some of the down times..
Our service is leading the training and support market for small businesses. We focus on boosting confidence, increasing self esteem and self belief and following simple tasks and plans to remove any jargon that has your head spinning.
We tirelessly develop and introduce new and easy to follow content that our customers love.
Our customers are the lifeblood of our business and our most important stakeholder. We strive to meet or exceed their expectations at every stage of their business.
We deliver outstanding customer service through our knowledge, skill, enthusiasm and operational excellence.
We continually experiment and innovate to offer a better customer experience. We create safe environments that are inviting, fun, unique, comfortable, attractive, nurturing, and educational. Our community meeting places are where people can join their friends and make new ones.
Our success is due to the relationships formed within our business family
Our success is dependent upon the collective energy, intelligence, and contributions of all of our team members & business family. We design and provide safe and empowering environments where highly motivated people can flourish and reach their highest potential.
We strive to build positive and healthy relationships. “Us versus them” thinking has no place in our company. We earn trust through transparent communication, open door policies, and inclusive people practices. We appreciate and recognize the good work that our fellow team members do every day.
We value the importance of fun, family, and community involvement to encourage a rich, meaningful, and balanced life.
We view our trade partners as allies in serving our business family. We treat them with respect, fairness and integrity – expecting the same in return.
We listen compassionately, we think carefully, and we always seek win-win relationships with everyone we do business with.
Our industry-leading quality standards support sustainable support and growth, boost the economy, decrease unemployment rates and also help with the mental health of our community. We are committed to delivering cost effective and affordable training and support to those who need it most, regardless of their background or financial situation.
Our vision is to see all UK small business owners feel passionate, confident & worthy. To feel there is a way, that they are supported and changing mental attitudes.
We are creating positivity, confidence and an enthusiastic drive to succeed and in turn creating a more balanced home life, loving homes & happier families.
We inspire people to believe in themselves alongside maintaining balance, making a positive difference in a safe environment.
In person, online, everyone should feel connected by a safe support network where they can access the support that they need.